Last updated: [20/11/2025]

The Curl Station is committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights under UK GDPR.

If you have any questions, you can contact us at:
thecurlstationliverpool@outlook.com

House of Darlins
39 Dunes Way
Liverpool
L5 9RJ

1. Information we collect

We collect information in the following ways:

Information you provide directly

• Enquiry forms
• Booking or appointment forms
• Email communications
• Social media messages
• Reviews or feedback

This may include your name, email address, phone number, and any information you choose to include in your message.

Information collected automatically

When you visit our website, basic technical information is collected through standard server logs and essential cookies. This includes:

• IP address
• Browser type
• Device type
• Pages viewed
• Date and time of access

This information helps us keep the site secure and functioning correctly.

Third party integrations

If we use tools such as analytics, booking systems, social media embeds, or payment providers, these may also collect limited personal data. Any third party tools will have their own privacy policies.

2. How we use your information

We use your information to:

• Respond to enquiries and customer requests
• Manage bookings and appointments
• Provide salon services
• Improve our website and customer experience
• Keep records required by law
• Protect the security of our systems

We only use your personal information for the purposes stated above and never use it for unrelated or excessive processing.

3. Legal basis for processing

We process your information on the following grounds:

Consent when you submit a form or voluntarily contact us
Contract when you book a service
Legitimate interest which covers running and improving the business
Legal obligation for accounting and record keeping

4. How we store and secure your data

We store your information securely and limit access to authorised personnel only. We take appropriate measures to prevent loss, misuse, unauthorised access, or disclosure.

Information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

5. Sharing your information

We do not sell your data.

We may share information with trusted providers that support our services, for example:

• Booking platforms
• Email service providers
• Website hosting providers
• Professional service partners (such as accountants)

These providers only access information required to perform their function and must keep it secure.

6. Your rights under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Object to processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, contact us at thecurlstationliverpool@outlook.com.

7. Cookies

The Curl Station website may use essential cookies to operate the site correctly. Additional information about cookies and tracking technologies is outlined in our Cookie Policy.

8. External links

Our website may link to other websites. We are not responsible for their privacy practices or content. Please check their policies before providing any personal information.

9. Updates to this policy

We may update this policy from time to time. The updated version will always be posted on this page with a revised date.